Business owners & entrepreneurs

Add ecommerce to your business without building a new department to run it.

If you want to add ecommerce to existing business operations, the hard part is not opening a store. It is finding the time and people to run it properly once orders start coming in. We handle the day-to-day ecommerce work while you keep control of the range, budget and direction.

  • No ecommerce team to hire
  • You keep control of budget and direction
  • Clear reporting on performance and margin
Illustration of two business owners in front of a city skyline, a rising bar chart, a globe and a briefcase.

Why this fits an established business

A New Channel Should Add Revenue, Not Another Job.

As an entrepreneur, you already have a business to run. Ecommerce can help diversify business income streams, but only if the channel gets consistent attention. Treating it as a spare-time project usually means the existing business pays the price.

Illustration of a business owner at a desk on a raised plinth, ringed by panels showing a city skyline, a handshake, a team and a rising bar chart.

Diversification Without Starting From Zero

Many second business ideas for entrepreneurs mean building another operation from scratch. Ecommerce can often start with the products, category knowledge or customers your business already understands.

The channel still needs real operating time. Listings, supplier checks, orders, buyer messages and account health all need regular attention. If those tasks are pushed onto people who already have full roles, the store runs on leftover time. Delegation gives the channel its own operating capacity from day one.

Know the Cost Before You Build the Team

A fixed scope makes the cost of the channel easier to judge.

Hiring in-house adds salary, tools, cover and management time. A defined service scope gives you a clearer operating cost, so you can compare the channel’s contribution with what it takes to run. That matters when you are protecting cash flow as well as chasing sales.

A working studio desk where store and brand decisions are planned.

How the delegation works

Your ecommerce function, run beside the business you already have

This is managed ecommerce for small business owners, not a course or a software subscription. Our team handles the operating work within an agreed scope, and you keep the decisions that belong with the owner.

  • Scope agreed before launch We write down what we handle and what stays with you before work starts. Your team knows where responsibility begins and ends.
  • Built around your existing business The store runs as a separate sales channel, so you do not have to rebuild your current systems, staffing or premises around it.
  • Margin and cash flow in view Selling price, supplier cost, shipping, marketplace fees and refunds are tracked together. You can judge the channel by contribution, not revenue alone.
  • Your store stays yours The marketplace account and storefront remain in your name. Our access is limited through each platform’s permissions and can be revoked at any time.
Talk it through with us

Where we work

Use the marketplaces that fit your products and buyers

We work across TikTok Shop, eBay and Etsy. Each has its own listing rules, fees, media requirements and buyer behaviour, so the store is adapted to the platform rather than copied from one marketplace to another.

Illustration of an owner on a central plinth with arrows out to five people handling admin, stock, paperwork, planning and support.

Visibility

Delegate the work. Keep the numbers.

Delegation should reduce your workload, not your visibility. We report on store performance, order flow, account health, support activity, margin and the issues that need a decision from you.

Performance and margin reporting

See what moved, what stalled and where margin changed, with reporting at the cadence agreed in your plan.

Account health monitoring

We watch the marketplace signals that affect sellers, including fulfilment, response times, cancellations, returns and policy issues.

A direct line to the team

Questions go to the people working on your store, so you can get context without chasing a generic support queue.

Operations snapshot

Orders

1,540

+9.4%

Dispatched on time

96.1%

+2.3%

Response time

2.1h

-28%

Account health

Good

Stable

Where the work sat this week

  • Orders dispatched on time 94%
  • Buyer messages answered in window 97%
  • Listings live and in stock 89%
  • Returns closed inside policy 96%

Illustrative figures — not a projection of your store.

What you receive

A managed ecommerce channel, ready to operate

The parts that usually become separate jobs are handled inside one agreed service scope.

  • A store in your name

    The storefront, branding and marketplace account are registered to your business and stay under your ownership.

    Included
  • Products chosen for your buyers

    Research is based on your audience, category fit and margin potential, rather than a generic list of trending products.

    Included
  • Listings built for each marketplace

    Titles, descriptions, images, variants and required fields are prepared to each platform’s rules and kept current when requirements change.

    Included
  • Suppliers managed from onboarding onward

    We handle onboarding, pricing checks, stock confirmation and order handoff, and follow up on delays before they reach the buyer.

    Included
  • Orders and buyer messages handled

    Orders are followed through to confirmed dispatch, and buyer questions are answered in your store’s voice within each marketplace’s response window.

    Included
  • Reporting at the cadence you agree

    You receive updates on what changed, what needs attention and what the team has already done about it.

    Included

Questions

What business owners ask before they delegate ecommerce

The next step

Add ecommerce without adding another department

If the goal is to add ecommerce to existing business operations, we can map out what should stay with you, what can be delegated and which marketplaces fit your products. You keep control of the business. We handle the operating work.

We will explain the proposed scope, what we would need from you and whether the service fits the way your business already operates. There is no pressure to decide on the call.